Privacy Policy for Chattanooga Detox Center

Last updated: 10/31/2024

At Chattanooga Detox Center, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Contact us via phone, email, or other means
• Subscribe to our newsletters
• Participate in our programs or services

This information may include:

• Name
• Email address
• Telephone number
• Mailing address
• Insurance information
• Medical history and health information (as necessary for treatment)

b. Non-Personal Information

We may automatically collect non-personal information about your visit to our website, such as:

• IP address
• Browser type
• Operating system
• Pages viewed
• Links clicked
• Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Responding to your inquiries and requests
• Processing your enrollment in our programs
• Communicating with you about our services, updates, and promotions
• Personalizing your experience on our website
• Complying with legal obligations and protecting our rights

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site.

a. Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Collect information about how visitors use our website.
• Functionality Cookies: Remember your preferences to personalize your experience.
• Analytics Cookies: Help us understand website traffic and usage patterns.

b. Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

a. With Service Providers

We may share information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are obligated to keep your information confidential.

b. Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

c. Protection of Rights

We may disclose your information to protect the rights, property, or safety of Chattanooga Detox Center, our clients, or others.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email.

6. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Your Rights and Choices

a. Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the information below.

b. Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

9. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Chattanooga Detox Center
Address: 6011 Lee Highway, Chattanooga, TN 37421
Phone: (423) 455-9887
Email: info@chattanoogadetoxcenter.com

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By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.